Frequently Asked Questions
All your questions about db98 answered here
Account, payment, games, bonuses, and security — find detailed answers to everything you want to know about using db98 on this page.
Players in Bangladesh have many questions about using db98 — from opening an account to depositing via bKash or Nagad, welcome bonus terms, rules for betting on BPL, or ensuring safe gaming. This FAQ page is here so you can find answers to all the important questions instantly without needing to contact support. Below you will find a total of 25 questions and answers arranged across five categories.
Account and Registration
To open an account at db98, you need an active mobile number, a valid email address, and you must be at least 21 years old. The registration process is simple and takes just a few minutes. Registering with accurate information makes it easier to get help if any issues come up later.
No, only one account per person is allowed at db98. Opening multiple accounts goes against the platform's rules and may result in the account being temporarily or permanently closed. One account is all you need for a fair and transparent experience.
Click the "Forgot password?" option on the db98 login page. Enter your registered email or mobile number and a reset link will be sent to you. If you run into any trouble, support is available 24/7 via live chat.
Account verification at db98 is usually completed within 24 hours. Submitting clear photos of your national ID or passport helps speed up the process. Once verification is done, you will receive a confirmation message by email.
Yes, contact details can be updated from account settings. However, changes to your name or date of birth may require help from support, as this information is tied to identity verification. Check with live chat before making any changes.
Deposits and Withdrawals
Deposits to db98 via bKash are usually credited to your account instantly. During peak hours it may take a few minutes at most. The minimum deposit amount is ৳500. If you have any issues, contact support with your transaction ID.
Yes, Nagad is one of the approved payment methods at db98. Just like bKash, you can deposit quickly and securely through Nagad. The minimum deposit is ৳500 and there are no hidden charges.
Withdrawals from db98 are usually processed within 1 hour. The minimum withdrawal amount is ৳1,000. bKash, Nagad, Rocket, Upay, and bank transfer — all methods offer the same fast service.
db98 does not charge any extra fees for deposits or withdrawals. However, your mobile banking operator or bank may apply their own charges. The minimum deposit is ৳500 and the minimum withdrawal is ৳1,000.
To withdraw via bank transfer, you need to add your bank details to your account first. Major banks including Dutch-Bangla, City, BRAC, Islami, and Sonali Bank are supported. Withdrawals are processed within 1 hour of submitting a request.
Yes, both Rocket and Upay are available for deposits and withdrawals at db98. The minimum deposit is ৳500 and minimum withdrawal is ৳1,000 for each method. You can transact safely and quickly using any mobile banking method.
Games and How to Play
Yes, db98 allows betting on the Bangladesh Premier League (BPL) as well as all other major local and international cricket tournaments. You can bet on pre-match and live odds while the match is in progress. Please read the terms and conditions carefully before placing bets.
No, slot games at db98 are entirely luck-based and require no special skill to play. Just click the spin button and you are ready to go. Popular slots such as Fortune Tiger by PG Soft and Super Ace by JILI are available here among many others.
In db98's live casino, real dealers run the games via video streaming. You can chat in real time and place bets from the comfort of your home. Games from world-class providers including Evolution Gaming and Ezugi are available.
Yes, db98 is fully mobile-friendly. You can access and play directly from the browser on any Android or iOS smartphone. No separate app download is needed; the website is optimized for mobile screens.
RTP (Return to Player) is the long-term theoretical payout percentage of a game — it indicates how much a game tends to return over time. Keep in mind that RTP is a theoretical average only; each spin is completely independent and previous results do not affect future ones.
Yes, db98 offers live betting on important international cricket matches including IPL, T20 World Cup, and ICC tournaments. Odds update quickly during the match, which gives experienced bettors an added advantage.
Bonuses and Promotions
Open a new account at db98 and make your first deposit to receive a 100% welcome bonus of up to ৳8,000. That means if you deposit ৳8,000 you can play with a total of ৳16,000. The wagering requirement for the bonus is 25x.
The wagering requirement for the db98 welcome bonus is 25x. This means you need to wager 25 times the bonus amount before it can be withdrawn. For example, if you receive a ৳1,000 bonus, you need to complete a total of ৳25,000 in bets. Bets in both cricket betting and slots count toward this requirement.
Playing regularly at db98 automatically advances you through the VIP program. There are five tiers: Bronze (up to 0.2% weekly cashback), Silver (0.3%), Gold (0.5%), Platinum (0.6%), and Diamond (0.8%). Higher tiers come with more benefits and priority support.
VIP cashback at db98 is calculated weekly and added to your account at a set time. You will receive between 0.2% and 0.8% weekly cashback depending on your VIP tier. Contact support for any questions about cashback.
Most bonuses at db98 can be used on slots, live casino, and sports betting. However, some specific promotions may apply only to certain sections. Reading the terms and conditions of each offer will make it clear which games the bonus applies to.
Security and Responsible Gaming
Yes, db98 uses SSL encryption technology to keep all personal and financial information secure. Your information is not shared with any third party without your permission. To read our full privacy policy, visit the privacy policy page.
All games at db98 are developed by world-class software providers and run on Random Number Generator (RNG) technology. This ensures every outcome is completely unbiased and unpredictable. All providers including Pragmatic Play, PG Soft, and JILI maintain international standards.
db98 is for players aged 21 and above only. Age is verified when opening an account. If an underage account is identified, it is closed immediately and the deposited funds are returned.
db98 believes in responsible gaming. If you feel that your play is getting out of control, contact support directly. You can request a deposit limit or self-exclusion. Visit the responsible gaming page for more details.
The db98 support team is available in Bangla 24 hours a day, 7 days a week. You will get an instant response via live chat. To contact by email, write to [email protected].
Still have questions?
Contact support
Our Bangla support team is here for you every day of the week, 24 hours a day.
Ways to contact us
Live chat support
Chat with us directly in Bangla 24/7. Use live chat for the fastest assistance.
Email support
Email us for detailed questions:
[email protected]