🛡️ Safe Gaming Policy

Responsible Gaming at db98

db98 believes that gaming should be for fun — not for stress. Use our safe gaming tools and stay healthy and happy.

Our Responsible Gaming Commitment

db98 always places the protection of its players as the highest priority. We believe that online casino and sports betting is a form of entertainment — it should never be a source of financial stress or mental distress. Our responsible gaming programme has been specially designed for players in Bangladesh so they can always stay in control.

On our platform you will find the ability to set deposit limits, a self-exclusion option, a time-out feature, and 24/7 support in Bengali. Responsible gaming at db98 is not just a policy — it is our core commitment. We want every player to play consciously, within limits, and with enjoyment.

Responsible gaming means setting your own budget, being mindful of time, and taking a break when needed. db98 is ready to help you with each of these.

Our Protection Tools

Set Deposit Limits

You can set a maximum daily, weekly, or monthly deposit limit. This limit will prevent you from depositing more than intended and help you play within your budget.

Budget Control Instant Effect

Time-Out Feature

When you feel you need a break, you can take a time-out from 24 hours up to 30 days. During this period your account will be temporarily suspended.

Short-Term Break Flexible Option

Self-Exclusion

If you feel that gambling is having a negative impact on your life, choose self-exclusion. This will close your account for an extended period.

Long-Term Protection Permanent Option

Age Verification (21+)

db98 is for people aged 21 and above only. Age verification is mandatory at the time of registration. There is no option for underage individuals to create an account.

For Ages 21+ Mandatory Verification

24/7 Bangla Support

If you are experiencing any issues with gaming, speak to our 24/7 live chat support team in Bengali. We are always here for you.

Round-the-Clock Service Speak in Bengali

Gaming History Review

Review your gaming history, deposit and withdrawal records at any time. This will help you stay aware of your own gaming habits.

Full Transparency Real-Time Data

Signs of Problematic Gaming

It is important to recognise when gaming is becoming a problem. If you notice the following signs in yourself, it is time to seek help.

Warning Signs

  • Spending money beyond your budget or taking on debt
  • Placing larger bets to chase losses
  • Being unable to stop gaming or feeling uncomfortable when you do
  • Hiding your gaming from family and friends
  • Harm to work, studies, or relationships
  • Feeling mental stress, anxiety, or depression
  • Prioritising gaming over food or sleep

If even one of these signs applies to you, contact us immediately or activate self-exclusion. db98 always values your wellbeing above gaming.

Protect Yourself — Simple Steps

1

Set a Budget

Decide how much money you can spend before you start playing. Only spend money that you can afford to lose without it affecting your daily life.

2

Set a Time Limit

Decide in advance how long you will play each day. Use a timer and make sure to take a break when the time is up.

3

Do Not Play on Impulse

Avoid gaming when you are under stress, feeling down, or under the influence of substances. Gaming should be for enjoyment only.

4

Do Not Chase Losses

Placing more bets to recover money you have already lost is the most harmful habit. Every game is independent — a previous result does not influence the next one.

5

Talk to Someone You Trust

Let a family member or trusted friend know about your gaming habits. Their support will help you stay in control.

21+

For ages 21 and above only

Age Restrictions and Minor Protection

db98 strictly enforces the age limit of 21. Online gaming in Bangladesh applies to adults only. Through our verification process we ensure that no underage individual can create an account on our platform.

If you suspect that an underage person is using your account, notify our support team immediately. We recommend using family protection software that blocks underage users from accessing gaming sites.

Family Protection

Install parental control software on your device to prevent children from accessing gaming sites.

Identity Verification

Age verification using a national identity card or passport is mandatory at the time of registration.

How to Activate Protection Tools

Set a Deposit Limit

Log in to your account and go to the "Account Settings" section. Under the "Responsible Gaming" option, set your daily, weekly, or monthly limit. The limit will take effect immediately.

Take a Time-Out

Choose the "Time-Out" option for a temporary break. Select a break of 24 hours, 7 days, 14 days, or 30 days. During this period you will not be able to log in or make a deposit.

Activate Self-Exclusion

Choose self-exclusion for long-term protection. It can remain active from 6 months up to permanently. This request can also be made directly via live chat.

Reality Check

A reminder pop-up will appear at regular intervals to remind you how long you have been playing. This will help you stay aware of the time.

View Gaming History

You can view your transaction history, betting records, and win-loss summary at any time. Transparency helps you make informed decisions.

Contact Us for Support

If you have any concerns about gaming, contact our 24/7 live chat support or email us at [email protected]. We will help you with complete confidentiality.

Financial Limits and Transaction Rules

Financial awareness is an important part of responsible gaming at db98. The minimum deposit on our platform is ৳500 and the minimum withdrawal is ৳1,000. These limits help you manage your money consciously.

We provide secure transactions via bKash, Nagad, Rocket, Upay, and bank transfer. Withdrawal requests are generally completed within 1 hour.

৳500
Minimum Deposit
৳1,000
Minimum Withdrawal
1 Hour
Withdrawal time
24/7
Bengali Support

Responsible Gaming FAQ

Log in to your db98 account and go to the "Responsible Gaming" section in the "Account Settings" menu. From there, set your daily, weekly, or monthly deposit limit. The limit will take effect immediately. However, a 24-hour waiting period may apply when increasing a limit.

A time-out is a short-term break — typically from 24 hours up to 30 days. Once it ends, your account is automatically reactivated. Self-exclusion, on the other hand, is a long-term protection measure — your account remains closed for 6 months or permanently. While self-exclusion is active, it is not possible to reopen your account before the set period ends.

No. db98 is for people aged 21 and above only. Age verification is mandatory at the time of registration. Age must be proved through a national identity card or other government-issued document. This rule will not be relaxed under any circumstances.

Contact db98's 24/7 live chat support — our team will assist you in Bengali. You can also reach us by email: [email protected]. In addition, you can activate self-exclusion or a time-out directly from your account. Speaking with a trusted family member or a mental health professional is also recommended.

Yes. If your account is closed due to self-exclusion or any other reason, your balance will remain safe. Withdrawal will be processed subject to applicable terms and conditions. Contact our support team for more details.

Yes. db98 recommends using parental control software on your device. Always keep your password private and keep your login details secure from underage members of your household. If you believe an underage person is using your account, notify our support team immediately.

Play Safe, Play with Enjoyment

db98 is your entertainment partner — secure, transparent, and responsible. Browse our games, support, or FAQ.

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